We’ll be working to improve our website and online services on Saturday, September 26. Unfortunately, you won’t be able to sign in to your account during this maintenance period. We appreciate your understanding and apologize for any inconvenience.

Winter scene of snow-covered trees

2025 Holiday closure

 · 1 min read

Our office is closed from 12:00 pm on Wednesday, December 24, 2025 to January 1, 2026. It'll re-open on Friday, January 2, 2026 at 8:30 am.

Find answers and manage your account

Find answers to your most frequently asked questions and take advantage of self-service options in your Ontario Teachers' account.

Facing a shortened life expectancy

If you’re calling on behalf of a plan member or are a member facing a terminal illness or shortened life expectancy and have questions about your pension, email us at sle@otpp.com or leave us a message at 1-800-668-0105. Remember to include your name, the plan member's name, phone number and the nine-digit Ontario Teachers' account number. A Pension Benefits Specialist will contact you as soon as possible.

In the meantime, you can read more about your options when facing a shortened life expectancy as a working member or a retired member.